Tell Destination XL
- Opinions are requested in regards to the quality of service offered at Destination XL
- The Tell Destination XL survey includes Rochester Big & Tall, Casual Male XL, Living XL and B&T Direct
- The survey can be taken online, by phone or in store (depending on the Destination XL location)
- To being the Destination XL Opinion Experience customers will need the order confirmation code found on their receipt (Please note the Order Confirmation Code begins with either a ‘W’ or ‘DXL’)
- If the user does not have a Confirmation Code, please enter 0
- Questions about TellDestinationXL? Dial 1 (855) 746-7395
The survey will take about 10 minutes to complete and upon succesful completion customers will receive a store coupon and web/phone offer code good for $15 off a purchase of $100 or more at any of the Destination XL brand stores. The feedback provided will only be used for research purposes and will help improve service, product offerings and store design.
Tell Destination XL Survey Questions Asked?
- “Overall, were you satisfied with your shopping experience? Please select “1” if you were not satisfied at all, and 5 if you were very satisfied and you can select any number in between 1 and 5.”
- “Are there other retailers that provided you a better experience?”
- “Were you able to easily find clothing on the site that fits your style?”
- “Think about your ordering experience and rate each of the following on a scale from “1” to “10,” where “1” is “Poor” and “10” is “Excellent.” Once again, please be as honest as possible in your answers and let us know if we have room to improve in any area.”
- “The following lists a few frustrations people sometimes tell us they experience while shopping at other online retailers. Please tell us if you experienced any of the following problems during your recent online purchase with us? [Select all that apply]”
Upon competition the customer will need a printer to print the $15 off coupon and customers will have 30 days to use the coupon before it expires. For in-store purchases, coupon must be presented at time of purchase and Desitnation XL has the rights to change this promotion or discontinue this offer at any time with or without notice.
- Domain: telldestinationxl.com
- Operated by: Opinion Lab
- Designed for: Customer feedback purposes